[sip-comm-dev] Fwd: Re: [sip-comm] DTMP tones supported?

Daniel Castro danicast at cisco.com
Wed Aug 4 17:43:32 CEST 2010


  Hi Emil,

Here are the two wireshark dumps. Please let me know if there's anything 
else I can do.

Regards,
Daniel.

On 03/08/10 19:28, Emil Ivov wrote:
> На 03.08.10 17:24, Daniel Castro написа:
>>    Hi Emil,
>>
>> No trouble at all. I'll try to get this done before the end of the week.
> Great!
>
>> What's the process? Do you have a bug tracking system? Should I open a
>> bug and attach those logs to it? Please advise.
> We generally open bugs once they are confirmed as such and I am thinking
> that in this case the issue might be with MeetingPlace. Therefore, could
> you please send the traces here?
>
> Cheers,
> Emil
>> Thanks,
>> Daniel.
>>
>> On 03/08/10 13:06, Emil Ivov wrote:
>>> Hey Daniel
>>>
>>> На 03.08.10 12:17, Daniel Castro написа:
>>>> I checked our documentation and the following tone formats should be
>>>> detected:
>>>> - In band audio tones (as defined in ITU-T Q.23, Q.24 (AT&T) standard)
>>>> - RFC 2833
>>> That's the kind you'd be getting from SIP Communicator.
>>>
>>>> Our VoiceMail server is picking up the tones sent but the MeetingPlace
>>>> isn't for some reason. Does this ring any bells?
>>> Sounds strange. Would it be too much trouble to ask you for a Wireshark
>>> dump that contains DTMF tones sent from an application that works with
>>> your MeetingPlace, as well as another one that shows those coming out of
>>> SC when you are testing it?
>>>
>>> Cheers,
>>> Emil
>>>
>>>> Any help or pointers appreciated.
>>>>
>>>>
>>>>
>>>> Regards,
>>>> -- 
>>>>
>>>> Daniel Castro
>>>>
>>>> Software QA Engineer
>>>> Unified Communications Business Unit
>>>> danicast at cisco.com
>>>> Phone: +353 91 38 4778
>>>> Mobile: +353 83 318 2058
>>>>
>>>> Cisco Systems Internetworking (Ireland) Limited
>>>> Oranmore Business Park
>>>> Oranmore, Galway
>>>> Ireland
>>>> Cisco.com - http://www.cisco.com/global/UK/
>>>>
>>>> Cisco Systems Internetworking (Ireland) Limited a private limited company registered in Ireland under company number 314989 with its registered office at Block 6, Eastpoint Business Park, Dublin 3, Ireland
>>>>
>>>> For corporate legal information go to:
>>>> http://www.cisco.com/web/about/doing_business/legal/cri/index.html
>>>>
>>>>
>>>>
>>>> -------- Original Message --------
>>>> Subject: 	Re: [sip-comm] DTMP tones supported?
>>>> Date: 	Thu, 29 Jul 2010 21:29:50 +0300
>>>> From: 	Damian Minkov<damencho at sip-communicator.org>
>>>> Reply-To: 	users at sip-communicator.dev.java.net
>>>> To: 	users at sip-communicator.dev.java.net
>>>>
>>>>
>>>>
>>>> Hi Daniel,
>>>>
>>>> On Thu, Jul 29, 2010 at 8:18 PM, Daniel Castro<danicast at cisco.com>   wrote:
>>>>>    Hi,
>>>>>
>>>>> I'm now to sip-communicator and new to this list. Excellent application btw!
>>>> Thanks for the kind words.
>>>>> I was just testing it and tried to join a meeting that requires me to send
>>>>> DTMF codes, but apparently sip-communicator it's not sending them.
>>>>> Does anyone know if this is supported or if this is a known issue?
>>>> Currently we support two type of DTMFs:- rfc4733(which is compatible
>>>> with rfc2833) and sending using SIP (SIP INFO messages). The first one
>>>> should be default, maybe if it doesn't work for you, you can try
>>>> disabling it by unchecking the option in Configuration form under
>>>> Audio, search for "telephone-event/8000". When you uncheck it you will
>>>> use the one with sip info messages.
>>>>
>>>> Cheers
>>>> damencho
>>>>
>>>>
>>>>> Thanks,
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Daniel Castro
>>>>>
>>>>> Software QA Engineer
>>>>> Unified Communications Business Unit
>>>>> danicast at cisco.com
>>>>> Phone: +353 91 38 4778
>>>>> Mobile: +353 83 318 2058
>>>>>
>>>>> Cisco Systems Internetworking (Ireland) Limited
>>>>> Oranmore Business Park
>>>>> Oranmore, Galway
>>>>> Ireland
>>>>> Cisco.com - http://www.cisco.com/global/UK/
>>>>>
>>>>> Cisco Systems Internetworking (Ireland) Limited a private limited company
>>>>> registered in Ireland under company number 314989 with its registered office
>>>>> at Block 6, Eastpoint Business Park, Dublin 3, Ireland
>>>>>
>>>>> For corporate legal information go to:
>>>>> http://www.cisco.com/web/about/doing_business/legal/cri/index.html
>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: users-unsubscribe at sip-communicator.dev.java.net
>>>>> For additional commands, e-mail: users-help at sip-communicator.dev.java.net
>>>>>
>>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: users-unsubscribe at sip-communicator.dev.java.net
>>>> For additional commands, e-mail: users-help at sip-communicator.dev.java.net
>>>>
>>

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